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Support

Customer Support Portal

MSCM's Technical Query Management System (TQMS) lets clients and staff log, track and resolve technical queries against subsea equipment — all in one place.

TQMS

A single home for your support cases

The TQMS portal is a secure, sign-in area for MSCM clients and support staff. If you already have an account, sign in below. If you need access, contact our team and we'll set you up.

Sign in to TQMS Request access

Not sure who to contact? Call us on +44 (0) 1494 513223.

  • Log a query

    Raise a technical or commercial query against your equipment and track it through to resolution.

  • Track your cases

    See the status of every open case and the full history of what has been actioned, in one place.

  • Knowledge base

    Resolved cases build a searchable knowledge base, so common questions are answered faster next time.